It often happens that a user can not sort out any functions of your smartphone. This is not surprising, because in recent years, mobile systems, “overgrown” a large number of additional features and those who went with older devices, such as feature phones, is quite difficult to understand in all this. Samsung understands this and updates the firmware application Samsung +, so that now the owners of smartphones can get consultation of employees in real time.
Through Samsung + can call the customer support service or install video to Samsung employee could more clearly explain the decision of a problem. If the user in this case, can not deal with the problem, you can use a new feature Assist customer service representative can remotely take control of the device and correct any faults or show how to activate the desired function.